Community Housing Manager (Property Manager)

Job Description & Requirements

As a Community Housing Manager at NOAH Property Management, you will be crucial in creating an environment where residents feel valued, safe, and at home. Your responsibilities will encompass overseeing the day-to-day operations of our multifamily complexes, nurturing tenant relationships, and ensuring operational excellence. Your dedication to service, leadership skills, and property management expertise will contribute to our commitment to outstanding resident experiences.

Responsibilities:

• Resident Relations: Cultivate positive relationships with residents, addressing their concerns, inquiries, and needs promptly. Ensure an atmosphere of respect, community, and resident satisfaction.
• Operations Management: Oversee property operations, including rent collection, budgeting, expense management, and vendor coordination. Implement strategies to maximize property value and maintain financial stability.
• Team Leadership: Manage on-site staff, providing guidance and support and fostering a collaborative work environment. Encourage professional development and continuous learning.
• Leasing Oversight: Collaborate with leasing teams to optimize occupancy rates. Monitor leasing processes, advertising strategies, and resident retention initiatives.
• Property Maintenance: Coordinate with maintenance teams to ensure timely resolution of maintenance requests and property upkeep. Maintain a visually appealing and well-maintained property.
• Regulatory Compliance: Stay updated with local, state, and federal regulations, ensuring compliance with relevant laws. Handle legal matters and mitigate potential risks.
• Managing the day-to-day operations of the property and upkeep.
• Handling tenant relations, including responding to tenant inquiries, resolving tenant complaints, and enforcing lease agreements.
• Coordinating with in-house maintenance to ensure that necessary repairs and maintenance are completed in a timely and cost-effective manner.
• Developing and implementing property management policies and procedures.
• Maintaining accurate financial records, including budgeting, forecasting, and reporting.
• Negotiating and enforcing contracts with contractors, vendors, and service providers.
• Providing excellent customer service to tenants and other stakeholders.
• Partnering with our in-house Remote Team Members
• Unit turns: manage Unit Turn board and communicate with Asset Management

Estimated 40-50 hours per week

Requirements:

• Bachelor's degree in Business Administration, Real Estate, or related field (preferred).
• Proven experience in property management or related field.
• Strong leadership, communication, and organizational skills.
• In-depth knowledge of property management principles, regulations, and financial management.
• Proficiency in property management software and Microsoft Office Suite.