Community Management Internship
AI Summary
A Community Management Intern supports players by answering queries, tracking product issues, and relaying feedback; they engage with players on social platforms and help create content to drive community engagement.
About this role
- Help identify player needs and guide them through specific features and functionalities
- Assist in tracking and reporting product issues
- Collect, organize and relay player feedback, feature requests and insights to the relevant internal teams
- Interact with players across social media platforms — public and private messages — sharing updates and helping identify relevant trends
- Contribute to content creation for our social media channels
- Professional proficiency in English
- Player/customer-oriented mindset with good communication and problem-solving skills
- Good organizational skills and ability to manage multiple priorities
- Openness to exploring how AI tools can be applied to community management and player support
- Experience with help desk software or remote support tools
- Knowledge of additional languages: Spanish, French, German, Italian, Dutch, Russian, Turkish, Japanese, or Korean
- An investigative mindset — enjoy spotting patterns and digging into data to surface insights
Skills
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Market data for this role
All reports →- SeriesRole reportsOne role family at a time: how many openings, what changed this week, who is hiring, what it pays.
- SeriesSalary reportsWhat employers publish in job postings, by level and workplace. Not self-reported pay.
- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.