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Kumu

Posted 5 days ago

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Community Operations Intern

Makati, PhilippinesRemoteInternship

AI Summary

We’re looking for proactive and people-oriented interns to join our team. This role is at the frontlines of our community—supporting user engagement, gathering user insights, and helping identify opportunities to drive growth.

About this role

We’re looking for proactive and people-oriented interns to join our team. This role is at the frontlines of our community—supporting user engagement, gathering user insights, and helping identify opportunities to drive growth.

What you’ll do:

  • Engage with users through chats, calls, and in-app interactions
  • Promote and facilitate user-facing activities
  • Understand user behavior and needs
  • Build relationships with users across different backgrounds
  • Observe and flag trends, issues, and micro-opportunities for growth
  • Work closely with the team to translate user insights into actionable ideas

What we’re looking for:

  • Self-motivated and willing to learn in a fast-paced environment
  • Comfortable interacting with people from different backgrounds
  • Good comprehension and speaking skills
  • Observant, curious, and proactive in asking questions
  • Willing to take initiative and support team goals


Qualifications:

  • Currently enrolled in college or a recent graduate
  • Open to any course, but experience in community work, sales, or orgs is a plus
  • Must have a personal smartphone and laptop
  • Amenable to flexible schedules, including occasional weekends or holidays


Why this role matters:
This internship gives you hands-on experience working directly with users—understanding real behavior, building relationships, and contributing to how a company grows from the ground up.

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