Community Outreach Specialist
AI Summary
Community Outreach Specialist for a ticket marketplace app, responsible for finding and engaging season ticket holders in online communities to introduce them to the platform.
About this role
Lysted is a fast-growing ticket marketplace app that helps season ticket holders sell their seats quickly and easily. We are looking for a people-person who thrives on outreach — someone who can go into Facebook groups, forums, and online communities to find season ticket holders and introduce them to Lysted. This role is all about direct, genuine engagement with real people. Part-time contract with the opportunity to grow into a full-time position.
Role facts:
Reports to: Chief Consignment Officer
Employment type: Independent Contractor
Hours: ~20 hours per week
Rate: $25/hour
Duration: 3 months minimum, with potential for continued employment or conversion to FTE
Requirements:
Identify Facebook groups, Reddit communities, forums, and other online spaces where season ticket holders are active
Reach out directly to season ticket holders and introduce them to the Lysted app
Build genuine relationships within these communities — not spamming, but adding real value and starting conversations
Follow up with interested prospects and guide them through downloading and listing on Lysted
Report weekly to stakeholders on outreach activity, responses, and results
Surface new communities and channels worth pursuing as you learn what's working
Qualifications:
A natural people-person — comfortable striking up conversations with strangers online
Active and familiar with Facebook groups, Reddit, and other community platforms
Excellent written communication — you write like a real person, not a brand account
Self-directed and organized; can manage your own outreach pipeline with minimal supervision
Genuine interest in sports, live events, or the ticket resale space is a strong plus
Prior outreach, sales development, or community ambassador experience is a plus
Skills
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