Posted 28 days ago
Compliance and Claims Assistant
AI Summary
Provides administrative support and documentation for compliance and employee claims, including intake, tracking, FMLA administration, file maintenance, and coordination with HR, Risk Management, and insurance partners.
About this role
Tri-City Group is hiring for a Compliance and Claims Assistant for an immediate opening in Davenport, IA. This position is responsible for administrative support and documentation related to company compliance and claims.
Essential Functions
- Assist with the intake, tracking, and documentation of employee-related claims and compliance matters
- Support investigations by gathering information, maintaining records, and coordinating documentation under the direction of HR or Risk Management leadership
- Assist with FMLA administration, including paperwork preparation, tracking leave usage, and maintaining records
- Maintain accurate and confidential files related to claims, investigations, audits, and compliance reporting
- Support the review and periodic updating of HR policies, procedures, and postings to ensure compliance
- Assist with ensuring labor law posters and required notices are posted accurately at offices and jobsites
- Help prepare reports and summaries related to claims activity, compliance trends, and risk areas
- Coordinate documentation and information requests related to legal inquiries or audits
- Assist with safety pre-qualifications and project-specific compliance documentation
- Support payroll and operations with compliance-related reporting as assigned (e.g., certified payrolls, job-specific documentation)
- Coordinate communications with internal departments, unions, and external partners as directed
- Provide administrative backup to HR and Risk staff as needed
- Coordinate scheduling and logistics of workers' compensation claims by communicating with all parties involved
- Assist with managing unemployment insurance claims by reviewing and responding to claim notices in online systems, participating in necessary hearings, tracking outcomes, and updating records as needed
- Coordinate with insurance brokers to obtain COI’s and assist with submission to customers and/or third-party systems
- Track and compile the monthly/quarterly/yearly required compliance data
- Support the HR, risk/legal, and safety teams with various daily items as needed
- Assist with billing and processing of claims
Competencies:
- Attention to Detail and Accuracy
- Confidentiality and Professional Discretion
- Communication Skills
- Organization and Time Management
- Knowledge of Employment Compliance Concepts
- Reliability and Follow Through
- Collaborative Teamwork
We expect all employees to be task-oriented, accurate, and to demonstrate a strong sense of urgency. We expect all employees to be represent the company in a positive and professional manner exhibiting tact, consideration, and confidence delivered.
Required Education and Experience:
- Bachelor’s Degree in Business Administration, Human Resources, Occupational Safety, or Law
- 1-2 years of Human Resources, Legal, and/or Risk Management experience
- Or equivalent combination of education and experience
This is a full-time position. Days and hours of work are Monday-Friday, 8:00 AM -5:00 PM. Occasional changes to the work schedule may be required as job duties demand.
All job offers are contingent upon the successful completion of a drug screen. Tri-City Group is an equal opportunity employer.
