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Posted 2 months ago

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Concierge-Part Time-Mon/Tue/Wed/Fri 4:30pm-10:00pm

Webster, NY, United StatesRemotePart-time

AI Summary

A part-time concierge greets residents and visitors, answers calls, processes work orders and incidents, receives and delivers packages, maintains sign-in logs, assists with administrative tasks, and monitors safety systems to support resident satisfaction and community operations.

About this role

Concierge-Part Time-Mon/Tue/Wed/Fri 4:30pm-10:00pm

Pay Range $16.00-$18.00

Part Time -Mon/Tue/Wed/Fri 4:30pm-10:00pm

Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. In this role you will be responsible for providing assistance to residents, guests and vendors in the community.

  • Greet residents and provide general assistance to visitors, prospective residents, and families.
  • Answer telephone calls.
  • You may be asked to ensure the safety of the residents and property by monitoring surveillance cameras, door alarms, life safety systems, building alarms and investigating any unusual activity.
  • Process reports for such things as work orders, incidents and concerns.
  • You will receive packages and/ or good for residents or community departments and deliver or hold as requested. 
  • Maintain the sign in/out log for the residents and visitors
  • You will assist other departments with administrative functions.
  • Ensure that resident/family/employee concerns receive timely response and follow up, thus striving to provide a high level of customer satisfaction.
  • Maintain a positive and professional demeanor toward all residents, visitors and co-workers.
  • Other Duties Assigned

Qualifications

  • You need to be able to communicate clearly and effectively in English.
  • You have highly proficient computer skills. Proficiency with Outlook, Excel and Word is required.
  • You are compassionate, professional, kind, engaging, empathetic and helpful.
  • You have the ability to work as a part of a team and handle multiple tasks efficiently.
  • You possess the ability to make independent decisions when circumstances warrant such action.
  • You can maintain a positive and friendly demeanor toward the residents and your co-workers.
  • Strong Commitment to Excellence

Additional Information

Senior Lifestyle offers a comprehensive benefits plan to eligible team members including health, dental, vision, retirement benefits, short-term disability, long-term disability, and paid time off. All Senior Lifestyle positions are eligible to use DailyPay, an application that allows you to access your earned but unpaid wages before your next payday. Government requirements or exclusions may apply.

Skills

Building AlarmsDoor AlarmsExcelLife Safety SystemsLog ProcessingOutlookSurveillance CamerasWord

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