Posted 3 months ago
Concierge / Security Officer (Hospitality Venue - Upscale Lounge/Nightlife
AtlantaOn-siteFull-time
AI Summary
A Concierge / Security Officer enforces safety and guest experience at an upscale lounge or nightlife venue, conducting bag checks, ID verification, access control, crowd monitoring, incident response, and professional presence.
About this role
- Conduct bag checks and monitor entry to ensure guest safety
- Verify IDs and control access points as required
- Maintain a visible and professional presence at the entrance
- Greet guests while enforcing venue policies and safety standards
- Monitor crowd flow and report any suspicious or disruptive behavior
- Respond quickly and appropriately to incidents or concerns
- Work closely with management and staff to maintain a smooth operation
- Conduct visual inspections for prohibited items in accordance with venue policy
- De-escalate guest conflicts while maintaining professionalism and control
- Monitor intoxication levels and assist staff in maintaining a safe environment
- Enforce dress code and venue rules consistently and respectfully
- Support crowd control during peak hours, special events, and closing times
- Complete incident reports with accuracy and detail when necessary
- Coordinate with local law enforcement or emergency services if required
Requirements
- Previous security, nightlife, or hospitality experience preferred
- Strong awareness, confidence, and ability to manage high-traffic environments
- Professional demeanor with the ability to be firm and respectful
- Excellent communication and conflict resolution skills
- Ability to stand for long periods and remain alert
- Ability to remain calm and composed in high-pressure, fast-paced environments
- Strong situational awareness and quick decision-making skills
- Comfortable enforcing rules and setting boundaries with guests
- Availability for late nights, weekends, and holidays (required)
- Ability to handle confrontational situations with professionalism
- Prior experience with ID verification and bag check procedures is a plus
Benefits
- Must be at least 25 years old
- Must be authorized to work in the U.S.
- Background check required
- Weekend and evening availability required
Why Join Us:
- $18/hour competitive pay
- Fast-paced, engaging work environment
- Opportunity to grow within security and hospitality operations
- Work alongside a professional and supportive team
Skills
Access ControlBag Check ProceduresConflict De-escalationCrowd ControlEnforcement Of Policies/rulesId VerificationIncident ReportingIntoxication AssessmentSituational AwarenessVisual Inspection
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