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Posted 23 days ago

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Configuration Analyst II (Service Transition) – SIPR Change Manager

Lackland AFB, TXOn-siteFull-time

AI Summary

Coordinates service transition and change management for AFIN network operations, analyzing design changes, documenting impacts, and ensuring change requests and incidents are routed and approved through the system in compliance with configuration management policies.

About this role

Job Description
In support of Network/Cyberspace Operations mission, perform Service Transition Coordination.
- Analyzes changes of product design to determine the effect on the product design and function and determines and prepares documentation necessary for change.
- Coordinates with customers and manufacturers to determine a process for change reporting.
- Reviews released engineering change data and changes documenting activities to ensure adherence to configuration management procedures and policies.

Key Tasks & Responsibilities

  • Coordinate and facilitate effective accomplishment of change and incident management among AFIN operators.
  • This task includes:
  • Receiving calls from AFIN operators to coordinate change process and incident resolution
  • Processing, reviewing, categorizing, documenting and working with stakeholders to ensure high visibility Change Requests and Incidents are approved/routed through the system in a timely manner
  • Education & Experience

  • Requires a bachelor's degree, and 2 - 4 years of related experience
  • Certifications

  • Required: IAT II = Security+, CySA+, CCNA - Security, GICSP, GSEC, SSCP or higher
  • ITIL v4 Foundation
  • Desired: ITIL v4 Specialist – Create, Deliver, Support and/or ITIL v4 Strategist – Direct, Plan, and Improve
  • Security Clearance

  • Active Top Secret Clearance with SCI eligibility
  • Other (Travel, Work Environment, DoD 8570 Requirements, Administrative Notes, etc.)

  • Day Shift. This is a 24/7/365 mission and extended hours/days may be required.
  • Skills

    AFIN OperatorsCCNA-SecurityChange ManagementConfiguration ManagementCySA+GICSPGSECIncident ManagementITIL V4 FoundationITIL V4 Specialist – Create, Deliver, SupportITIL V4 Strategist – Direct, Plan, And ImproveSecuritySSCPTop Secret Clearance With SCI Eligibility

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