Consultant - Quality Systems Implementation

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

Looking for an opportunity to innovate? Interested in consulting? Come help us change how Quality information, content, and processes are managed in Life Sciences. Veeva Quality suite is a single authoritative source, enabling greater visibility and control. Veeva Quality enables organizations to modernize quality management, assuring quality while driving compliance and operational innovation.

We are looking for driven, self-motivated Consultants with Life Sciences experience and a passion for helping customers optimize their quality data and document management operations in the cloud.

Help us transform and bring innovation to our team!

Participate in projects at life sciences or biotech companies designing and deploying Quality systems

Rapidly configure and implement the Veeva Quality suite (Veeva QMS, Veeva QualityDocs, Veeva Training, Station Manager, Validation Management, and LIMS)

Lead requirements workshops: design, prototype, configure, and document content management and/or data solutions

Project management including resource planning, leading and motivating a cross-functional team, and project tracking and forecasting

Ensure customer success from beginning to end of the engagement life cycle

Mentor project team and junior consultants

Assist presales/sales teams in defining scope, cost, and estimations

• Strong written and verbal communication skills in both Chinese and English
• Deep experience of Quality processes in Life Sciences and the relevant compliance considerations and/or understanding of the principles of Content Management
• Experience implementing Document or Quality Management systems for life sciences as a consultant or IT representative
• Knowledge of Quality operations within the Life Sciences, Pharmaceutical, Biotech, Medtech industry, and/or equivalent
• Understanding of Computer Systems Validation
• Ability to translate technology to the business or end-users
• Ability to act with speed to understand business requirements and a willingness to “roll up your sleeves” to design and implement a solution
• Exposure to life sciences compliance and computer systems validation requirements
• Demonstrated work history in stakeholder management, critical thinking skills, ability to conduct complex communications in a wide variety of settings and audiences
• Ability to travel 10-30% within China
• Candidate must be based in Shanghai/Suzhou and have the legal right to work

Understanding of Learning Management Systems and GxP training needs and regulations

Understanding of LIMS

Proven track record leading high-impact global system implementation programs as a consultant, business or IT lead, and/or business sponsor

Direct experience with Quality Management, Learning Management, Content Management, and/or Laboratory Information Management systems (for example, Veeva Vault, EtQ, TrackWise, OpenText, SharePoint, Documentum, FirstDoc/FirstPoint, NextDocs, Compliance Wire, Cornerstone, LabVantage)

Life science, computer science, or related degree

SaaS/Cloud experience

Experience in services delivery management and/or systems implementation