Consultant - Training and Adoption Specialist (Journeyman)

ABOUT TECHNICAL ASSENT

Technical Assent is passionate about services – in government, business, and not-for-profit. We design exceptional service experiences, engineer them to be robust, and deliver real capability and business outcomes for our clients. You will be working on government programs that have strategic importance to our clients. Your team will work IN and ON the client’s core mission – helping them to deliver their services day-to-day while simultaneously looking for opportunities to improve. Our work is Driven by Evidence, Grounded in Understanding, and Focused on Impact.

POSITION OVERVIEW

Technical Assent is seeking a Training and Adoption Specialist to support our federal client. This role drives user readiness and adoption of new technologies by developing training programs, creating user guides, leading training sessions, and supporting communications that enable smooth business transitions.

Responsibilities

• Prepare users to adopt and effectively use new technologies.
• Design and facilitate effective training programs.
• Create user guides and documentation that support knowledge sharing.
• Lead user training sessions.
• Support communications that help users transition smoothly to deployed solutions.

What Success Looks Like

• Our team combines the creative and the pragmatic to deliver the results that matter most to our clients. We see beauty when art and science come together.
• We seek self-starters, people who are confident in tackling challenges independently and bringing this to high-performing teams. We continually seek feedback from our customers and employees, looking for opportunities to grow.
• We are a small company which gives you an essential voice in shaping our culture. You will help grow our culture, and you will grow from experience, too.

QUALIFICATIONS

Experience & Education Requirements:

• Active Secret Clearance
• Bachelor’s degree (BA/BS), with a minimum of four (4) years of relevant experience, OR Master’s degree (MA/MS), with a minimum of two (2) year of relevant experience,
• Relevant professional certification (e.g., Microsoft Certified Trainer, Associate Professional in Talent Development) and a minimum of four (4) years of relevant experience may be substituted for a formal degree.
• Microsoft Certified Trainer (MCT) or Associate Professional in Talent Development (APTD) certification required.
• Experience in developing training materials, conducting user training, and supporting technology adaption.
• Work location is on client site in Washington, DC. Remote work may be authorized on a limited basis.

Preferred Qualifications:

• One (1) year of experience in a DoD or DHS environment is preferred.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Close vision is required.

WHAT WE OFFER

• Salary: $95,000-$105,000 annually, commensurate with experience
• Comprehensive Medical, Dental & Vision coverage
• 401(k) plan with employer contributions and matching
• Company-paid Life Insurance and Short- & Long-Term Disability
• Flexible PTO
• Health & Dependent Care Spending Accounts
• OneMedical primary care membership
• Annual Learning & Development benefit to support your career growth
• Wellness benefit
• Mobile phone stipend
• Charitable contribution matching

Technical Assent is proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all persons without regard to race, creed, color, religion, national origin, sex, gender identity, marital status, citizenship status, age, veteran status, or disability.