Posted 7 days ago
Consumer Care Officer
BangkokOn-siteFull-time
AI Summary
Handles inbound and outbound customer calls and non-voice channels such as email, Line, and chat, providing accurate information and resolving inquiries to ensure a positive customer experience.
About this role
Job Description
handling inbound and outbound customer calls, including non voice such as Email, Line, Chat etc. providing accurate information, resolving customer inquiries, and ensuring a positive customer experience. The role requires strong communication skills, customer focus, and the ability to manage multiple tasks efficiently.
Skills
Call Center OperationsCommunication SkillsCustomer Inquiry ResolutionCustomer Relationship ManagementEmail SupportLine MessagingLive ChatMultitasking
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All reports →- SeriesRole reportsOne role family at a time: how many openings, what changed this week, who is hiring, what it pays.
- SeriesSalary reportsWhat employers publish in job postings, by level and workplace. Not self-reported pay.
- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.