Posted 3 months ago
Contact Center ( Cisco UCCE, UCCX, ICM, VXML) Consultant
PhoenixOn-siteFull-time
AI Summary
Contact Center Consultant specializing in Cisco UCCE, UCCX, ICM, and VXML for a Phoenix-based scrum team, requiring hands-on development, deployment, and cross-platform integration experience.
About this role
Contact Center ( Cisco UCCE, UCCX, ICM, VXML) Consultant
Bravens Inc
This will be a scrum team where everyone is expected to be physically present at Client facility.
Also, we are in need profile with VXML expertise and any Contact Center background (i.e., Cisco or Avaya or Genesys or Nuance).
Skill-set required:
• Cisco UCCE, UCCX, ICM and hands-on Contact Centre development and deployment Experience.
• CCNA, VXML, Cisco modeling, CUIC, telephony SIP architecture and design, CVP, Reporting.
• The resources should have a good understanding of Cross platform integration ( Cisco , Avaya , Aspect, etc. )
Additional Information
All your information will be kept confidential according to EEO guidelines.
Skills
AspectAvayaCCNACisco ICMCisco ModelingCisco UCCECisco UCCXContact Centre DevelopmentCross-platform IntegrationCUICCVPGenesysNuanceReportingSIP ArchitectureTelephony DesignVXML
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