Posted 8 months ago
Content Moderator with Danish and English
SofiaOn-siteFull-time
AI Summary
Reviews and moderates user-generated content in Danish and English, ensuring compliance with community guidelines and helping maintain a safe online environment.
About this role
Patrique Mercier Recruitment FR is pleased to announce an exciting opportunity for a Content Moderator fluent in Danish and English. In this role, you will play a critical part in maintaining the quality of user-generated content across platforms while ensuring compliance with community guidelines. Your expertise will help create a safe and engaging online environment for Danish-speaking users.
Key Responsibilities
- Review and moderate user-generated content to ensure it adheres to community standards and guidelines.
- Respond to user inquiries regarding moderation policies and provide necessary support.
- Identify and report any harmful or inappropriate content, escalating issues as required.
- Monitor content trends and user behaviors to improve moderation practices.
- Collaborate with internal teams to refine community guidelines and enhance user experience.
- Document moderation actions to maintain accurate records for audits and performance feedback.
- Participate in training sessions to keep updated on best practices and moderation tools.
Requirements
- Fluency in both Danish and English, with excellent communication skills in both languages.
- Prior experience in content moderation, community management, or related fields is preferred.
- Strong understanding of online community standards and user engagement strategies.
- Detail-oriented with exceptional organizational capabilities.
- Ability to approach sensitive issues with professionalism and empathy.
- Familiarity with content moderation tools and social media platforms is a plus.
- Strong analytical and problem-solving skills to effectively manage content-related challenges.
Benefits
- Fully paid training
- Stable job and career development opportunities
- Attractive salary
- Additional health insurance
- 50+ benefits and services to choose from
- Positive international working environment
- Support and learning
- Employee referral bonuses
- Financial support during relocation for candidates located outside of Bulgaria (e.g.: for transportation, hotel stay, rent, and assistance in finding a long-term rental)
Skills
Community GuidelinesContent ModerationContent Moderation ToolsDanishEnglishSocial Media Platforms
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