Posted 8 days ago
Contract Assistant Manager (1 year contract)
AI Summary
Manages ATM card services, personal eBanking, direct debit authorizations, and OCBC Velocity applications; coordinates with the Hub Team to resolve issues and meet SLAs; handles cheque book file encryption, vendor coordination, and quality control before dispatch.
About this role
WHO WE ARE:
As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.
Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.
We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.
Your Opportunity Starts Here.
What you will be doing
- Perform ATM Card Services application and maintenance
- Perform Personal eBanking Services application and maintenance
- Perform Direct Debit Authorization (DDA) and standing instruction setup and maintenance
- Work closely with Hub Team to resolve issues and ensure SLA is met
- Perform OCBC Velocity application and maintenance
- Download the cheque book printing files daily from secured file transfer software Tectia and encrypt for sending the files to vendor for printing
- Conduct sample QC check on the delivered cheque books before dispatching to branches and DMS
What we are looking for
- University Degree Holder / High Diploma in Business Studies or equivalent
- at least 3 years relevant working experience, preferably in banking / finance field
- Proficiency in MS Office
- Good communication skills, organizational skills and problem-solving skills
- Strong self-motivation and personal integrity, with good analytical and leadership skills.
- Good sense of responsibility.
What we offer:
Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.
Skills
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