Contract Management Analyst

About Agoda

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.

Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.

No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.

• Operational ownership and improvement
• Be the go-to person for all global contract operational questions or issues.
• Support the Legal Operations Team in creating, maintaining, and looking for ways to improve our contracting processes.
• End‑to‑end contract lifecycle
• Intake and CMS record creation (accurate metadata, correct routing), route approvals per delegated authority and coordinate signature, activate executed agreements and maintain the repository, manage signature requests end to end, and monitor expirations/renewals to ensure timely renewals.
• Migration and data quality
• Execute migration batches from external repositories and the electronic signature solution into the CMS: prepare manifests, perform uploads, reconcile counts, and resolve exceptions within SLAs.
• Perform contract data QC using a data quality tool: verify payment terms and spend; attach execution evidence (completion certificate or equivalent).
• Ensure supplier linkage and resolve exceptions in collaboration with internal stakeholders.
• Controls and reporting
• Operate daily controls (completeness/accuracy); maintain saved searches/dashboards.
• Surface issues and drive corrective actions with stakeholders; document outcomes for auditability

What You’ll Need to Succeed​

• Bachelor’s degree or equivalent
• 2-3 years of work experience in related fields
• Hands-on CLM experience (admin or power user) and e‑signature platform proficiency
• Advanced Excel for Operations (pivot, XLOOKUP, data cleanup; Power Query a plus)
• Working knowledge of S2P/P2P and supplier master fundamentals; able to coordinate with Procurement/AP
• Strong quality/control mindset (maker–checker, reconciliation, audit trail); able to operate to SLAs
• Excellent written and verbal communication; strong cross-functional stakeholder management
• High attention to detail; strong organization/multitasking; analytical problem‑solving
• Tech‑savvy, fast learner, curious, comfortable in a fast‑paced environment
• Intellectual curiosity, open-minded attitude, and a willingness to learn
• Experience with international companies is a plus.

#LI-DN2 #bangkok

Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.

Discover more about working at Agoda

• Agoda Careers https://careersatagoda.com
• Facebook https://www.facebook.com/agodacareers/
• LinkedIn https://www.linkedin.com/company/agoda
• YouTube https://www.youtube.com/agodalife

Equal Opportunity Employer

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

Disclaimer

We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.