Conversion Consultant

The Opportunity

Join a fast-growing organization driven by strategic acquisitions! As a Conversion Consultant, you will own the critical "go-live" phase, transitioning newly acquired clients from legacy systems onto our core processing platform. If you are a methodical, data-savvy problem solver who loves translating complex data and guiding clients through major software transitions, this is your next step.

• Compensation: $90,000 CAD / year

• Work Arrangement: Hybrid (3 fixed days in office: Monday, Tuesday, and Thursday)

• Location: 4269 St Catherine West, Westmount, Canada

What You'll Do (The Core Focus)

• Lead the Transition: Own the client journey from legacy system to go-live, setting expectations, delivering system training, and running initial payrolls.

• Master Data Mapping: Analyze, validate, and troubleshoot client data from various formats (text, CSV) to ensure 100% accurate system setup.

• Solve Complex Problems: Partner with internal technical teams to resolve setup discrepancies, mitigate deployment risks, and optimize implementation processes.

• Deliver Clean Cutovers: Conduct gap analyses between old and new systems to advise clients on workflow changes before handing them off to the ongoing service team.

What You Bring

• Experience: 1+ years of payroll processing, tax, or benefits administration experience. Prior experience in software implementations or system conversions is highly preferred.

• Data & Tech Skills: Intermediate to advanced Excel skills with a thorough, analytical mindset. Comfortable typing at least 35 WPM.

• Client-Facing Power: Exceptional interpersonal skills with a proven ability to manage multiple concurrent projects and handle customer de-escalations smoothly.

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