Posted 65 months ago
Counter/Expo
AI Summary
Serves as the customer-facing cashier and expo for the Snack Bar in a brewery tasting room, greeting guests, processing transactions, answering menu and allergy questions, and coordinating food orders with the kitchen.
About this role
Description
Position: Snack Bar Counter / Expo
Job Classification: Part-time; Year-Round
Reports to: Counter Supervisor
Pay Rate: Hourly, plus tips
Hours: Monday-Sunday (15-30 hours per week)
Tröegs Brewing Company is a family-owned company with a passion for making great beer and great food. We look for employees who share our uncompromising vision. We value highly-skilled people who can get along with others and maintain a positive working environment. We are seeking an outgoing individual who is passionate about beer to work in our in our Tasting Room.
Job Description:
The Snack Bar Cashier/Expo will serve as the customer service contact for the Snack Bar. This position will welcome and warmly greet all guests to the Snack Bar, process customer transactions and answer questions about our seasonal Snack Bar menu, including diet and allergy information and beer pairing suggestions. The Snack Bar Cashier/Expo position requires previous cash handling and high volume retail or food service experience.
Requirements
Daily Duties:
• Warmly and graciously greet all guests upon arrival
• Inform guests of daily menu additions
• Answer questions about Snack Bar and Tasting Room menus and service
• Accurately ring in food sales, expo food items from hot line and call orders to kitchen
• Maintain a neat and orderly workstation
• Follow all safe food handling practices, as outlined in training
• Present menu items to guests ensuring plate accuracy, completeness and quality
• Communicate with kitchen management operational and customer service issues
• Complete sidework and other assignments as assigned by Sous Chef/Supervisor.
Key Job Skills:
• High volume, fast casual food service experience is preferred
• Strong organizational qualities with high attention to detail
• Point of Sale system experience
• Cash handling experience
• Some food prep experience will be considered an advantage
Physical Requirements:
• Ability to stand, bend, stoop, reach and walk constantly for long periods of time – up to 7 hours
• Ability to safely navigate the Tasting Room and Snack Bar areas including crowded spaces, wet/slippery floors, hot or sharp kitchen equipment and tools, and/or stairs
• Ability to safely lift, carry and maneuver bags, boxes and supplies weighing up to 20 lbs. occasionally
Work Schedule:
• Less than 30 hours per week
• Must be able to work evenings, weekends and holidays, as needed.
Work Environment:
Tröegs Brewing Company is a climate-controlled brewing and packaging facility. The following is a representative list of what a co-worker might encounter during a typical work day:
• Hot water,
• Steam,
• Pressurized vessels, and
• Loud working areas.
Co-workers regularly handle hazardous materials and regularly come in contact with broken glass and wet floors while working in close proximity to moving mechanical parts.
Phone calls will not be accepted. If we feel you are potential candidate, we will call you
EEO Statement
Troegs Brewing Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, creed, religion, sex (gender), national origin, age, disability, marital status, sexual orientation, and public assistance. In addition to federal law requirements, Troegs Brewing Company complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Troegs Brewing Company expressly prohibits any form of workplace harassment.
Skills
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