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Coverage Lead Home Delivery Driver

CheektowagaOn-site

AI Summary

Supports open route coverage for scheduled and unscheduled absences in a home meal delivery territory, trains new team members, and ensures on-time, compliant deliveries while maintaining vehicle and equipment standards.

About this role

The Coverage Lead Home Delivery Driver will be primarily responsible for supporting open route coverage for scheduled/unscheduled absences for a given territory and support training for new team members.

Typical Schedule: 4 day work week, Tuesday-Friday

Details: This route includes/requires travel to help cover in other territories as required, potentially some travel on Mondays to location. Can be up to 25% travel with hotels and meals provided for any required overnight stays.

Pay: $22 per hour
Monthly Bonus Opportunity!

Address: 1 Scrivner Dr. Cheektowaga, NY 14227
Offer of employment is contingent upon successfully passing a pre-employment drug screen and background check, where permitted by law.
#MomsMeals

Position responsibilities may include, but not limited to

  • Travel to help cover routes in other territories; up to 25% travel
  • Safely operate company vehicle and obey traffic laws at all times
  • Load meals into company vehicle at designated cold storage facility
  • Deliver meals to our clients, often taking meals into clients’ homes
  • Make phone calls to clients when delivery issues arise or if necessary for your region
  • Accurately and consistently record deliveries on MMHD delivery application
  • Consistently follow all food related sanitation/food safety procedures
  • Provide excellent customer service to clients at all times
  • Inspect, clean, and maintain equipment in a safe operating manner
  • Report any equipment failures and vehicle damage immediately to supervisor so proper repairs can be scheduled in a timely manner
  • Assist with vehicle and driver audits
  • Ensure deliveries occur in compliance with established protocols
  • Manage daily deliveries and unsuccessful/returned product
  • Identify and complete routine vehicle maintenance

    • Required skills and experience

  • High School Degree, GED or equivalent
  • Must possess valid driver’s license
  • Must be at least 18 years of age
  • Minimum of 1 year of delivery driving experience
  • Ability to manage time and balance multiple priorities to accomplish goals
  • Excellent driving (DMV) record
  • Must be able to operate a smart phone and/or tablet
  • Ability to work a flexible schedule including flexible hours
  • Experience utilizing e-mail and phone calls to communicate effectively
  • Strong, clear communication skills; must be able to speak/read/write English
  • Must be familiar with and comfortable using and following GPS routing
  • Basic math skills
  • Must be able to drive in various types of weather and traffic conditions
  • Prior experience adhering to company policies and showing core values
  • Pass a post offer drug screen and background check
  • Pass a post offer MVR Lookup

    • Preferred experience

  • 1 year previous supervisory level experience
  • 2 years driving or delivery experience
  • Previous delivery driving experience in a customer-facing environment
  • Experience completing high-volume delivery routes in residential areas
  • Strong customer service experience with the ability to communicate professionally and courteously with customers in their homes
  • Experience working independently while meeting productivity and on-time delivery expectations
  • Experience in roles requiring frequent driving, time management, and direct customer interaction

    • Physical requirements

  • Physical stamina to stand and walk for long periods
  • Able to push, pull, and lift up to 40 pounds
  • Visual perception to perform job including peripheral vision, depth perception, and the ability to adjust focus
  • Able to perform repetitive movements
  • Able to work in variable temperatures (cold/hot)

    • Skills

    Basic MathCustomer ServiceDelivery DrivingEmail CommunicationFood Safety And Sanitation ProceduresGPS RoutingMVR LookupSmartphone And Tablet OperationTime ManagementVehicle Maintenance

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