Credit and Collections Coordinator

Credit and Collections Coordinator

Key Responsibilities:

You will…

• Be responsible for your collections portfolio
• Prior to putting accounts on hold review issues with sales & National Credit Manager for intervention and or for assignment to a third party
• Mandatory notes requirement for all collection activity within each account
• Identify outstanding issues and work with sales so they will generate RSR
• Prepare journal entries for adjustments and write offs approved by the National Credit Manager
• Process credit applications for all new customers, obtain D&B, Equifax reports, Inter-net reports, trade references, bank reports
• Open new customer numbers and update the maintenance files as required
• Send an acknowledgement "new customer letter" requesting additional pertinent details
• Collection of overdue accounts, per predated month end age listings
• Update all contact information on an ongoing basis
• File new accounts, date them per our retention policy and update accordingly

Qualifications:

Qualifications

The successful candidate will have…

• 3-5 years credit/collection experience
• Strong computer ability, SAP, and Oracle
• Solid knowledge of MS Office suite
• Accounts Receivable reconciliation knowledge
• Good communicator; verbal, written; with a particular focus on collection calls
• Strong internal & external customer service and negotiation skills
• Assertive (not aggressive) collection skills
• Solid background in accounts receivable and collections
• Ability to remain calm; demonstrate maturity
• Ability to enlist cooperation
• Multitask easily, switch direction as required
• Take measures to circumvent problems
• Self motivated, Goal oriented, Team Player
• Ability to be punctual, reliable
• Lower the company DSO
• Successful history of credit/collections
• D&B and Equifax knowledge
• Manufacturing experience preferred
• Maintain maximum daily collection activity
• Process credit applications on average within 24-48 hours
• Strong attention to detail
• Ability to meet collection result targets set monthly / annually
• Willing to assume additional duties as required Ability to work 11:00 am – 7:00 pm

Additional Information

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