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Posted 8 months ago

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Crew Leader

Columbia, Missouri, United StatesRemoteFull-time

AI Summary

A Field Technician at Neville & Sons performs residential and commercial carpet and floor cleaning, delivers customer service, and maintains tools and vehicles; high performers can advance to Crew Leader, leading a helper/technician and overseeing daily on-site execution.

About this role

Field Technician → Crew Leader Track
Full-Time | Paid Training | Leadership Path

Neville & Sons has been serving Central Missouri since 1977. We build our business on simple systems, high standards, and taking care of customers the right way.

We are hiring full-time Field Technicians who want to grow into Crew Leaders. No previous carpet cleaning experience is required — we train everything in-house.

This role is for people who take ownership, work hard, and want to build real skills and leadership responsibility over time.

Everyone starts as a Technician.
High performers earn opportunities to move into leadership.

Career Path:
Technician → Senior Technician → Crew Leader

What you’ll do:

  • Perform residential and commercial carpet & floor cleaning
  • Learn professional equipment, chemistry, and procedures
  • Deliver excellent customer service on every job
  • Communicate clearly with customers and the office
  • Care for tools, vehicles, and job sites
  • As you progress, assist with training new technicians

Crew Leaders additionally:

  • Run daily job execution
  • Lead a helper/technician
  • Make quality and process decisions on-site
  • Represent Neville & Sons professionally

We reward growth intentionally.
High performers increase earnings by becoming more skilled, reliable, and valuable to the team.

Requirements

  • Valid driver’s license & insurable driving record
  • Clean background check
  • Ability to lift up to 90 lbs occasionally
  • Professional appearance and positive attitude
  • Coachable and open to feedback
  • Reliable transportation to/from work
  • Available for occasional evening work (first Wednesday of each month)

Benefits

  • $20/hour base pay (full-time)
  • Performance-based bonus system (raises handled through bonuses)
  • Overtime available during busy seasons
  • Commission opportunities for additional services sold
  • Health insurance (company pays 50% of employee + dependent premiums)
  • Retirement plan with 3% company match
  • Uniforms provided
  • 6 paid holidays (Christmas, New Year’s Day, Independence Day, Labor Day, Memorial Day, Thanksgiving)
  • 10 paid vacation days per year
    • 5 days after 90 days
    • 5 additional days after 6 months
  • Flex Time: trade paid overtime for 1.5x time off

Skills

Carpet CleaningChemical HandlingCustomer ServiceDOD Background CheckDriver’s LicenseEquipment OperationFloor CleaningInsurable Driving RecordValid Driver's License

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