Posted 3 months ago
Crossing Creeks Country Club // Club Supervisor
AI Summary
Manages and oversees activities, performance, and scheduling for the Club, leads Outdoor Staff, ensures high-level customer service and professionalism for members and guests.
About this role
Cross Creeks County Club (CCCC) offers a fun and positive atmosphere where our members and guests can enjoy golf, racquet sports, or go for a swim. CCCC is located in Longview, TX and will be expanding recreational activities throughout the summer. Find us on Facebook and check out our progress!
Cross Creeks Country Club (CCCC) has an immediate need for Club Supervisor. The Club Supervisor at Crossing Creeks Country Club is responsible for managing and overseeing the activities, performance, and scheduling for the Club. The Club Supervisor will strive to lead by example and provide the highest level of professionalism and customer service for our members and guests on the course.
We are looking for active individuals with energetic attitudes - those that like to smile, are jovial with members, and that will always put members first. If you are looking for a rewarding position while fostering relationships, apply today!
Duties & Responsibilities for Club Supervisor Assistant
Under the direction of the General Manager, the Club Supervisor at Crossing Creeks Country Club will be responsible for, but not limited to:
- Maintaining a high level of top-notch customer service and professionalism to a wide range of diverse customers
- Preparing work schedules
- Managing with ensuring Outdoor Staff is getting to work on time and working their full shift
- Maintaining regular, clear, proactive communication with the GM
- Ensuring all Outdoor Staff are meeting performance expectations and completing daily job responsibilities
- Performing employee performance evaluations
- Maintaining a safe, clean, professional and inviting club for all members and guests
- Handling issues/problems primarily, providing communication to owners as early as deemed possible
- Assigning duties to the Outdoor Staff to maintain overall flow
- Showing leadership and direction with co-workers and other staff members
- Assigning, monitoring and reviewing process and accuracy of work and providing guidance
- Directing the daily operations of Outdoor Staff
- Communicating appropriately with members, guests and co-workers
- Greeting all members and guests as they enter the courts in a warm and welcoming manner
- Supervising all Outdoor Staff, Independent Contractors, Service/Maintenance people
- Assisting the GM/Owners, as directed, with tasks as needed
- Covering Cart Staff and Field Marshall duties as needed
- Other duties as assigned
Physical Demands
- Requires full range of body motion
- Standing and maneuvering independently and safely around work area
- Standing and walking for extensive periods of time
- Eye-hand coordination
- Pushing and pulling
- Climbing (ascending and descending)
- Bending / Stooping
- Using arm, leg and back muscles for extended periods
- Occasionally lifts and carries items weighing greater than 50 pounds
- Requires corrected vision and hearing to within normal range
- Potential for cuts and bruises
Requirements
- Displays a positive attitude and passion for Crossing Creeks Country Club
- Customer service experience
- Critical thinking skills; ability to work autonomously and make efficient use of time and resources
- Excellent communication skills, both verbal and non-verbal, that offers highest level of compassion to all members, guests, and staff; ability to communicate in a non-aggressive manner under pressure
- Strong interpersonal skills, impeccable organizational skills and time management skills
- Meeting performance expectations and holding oneself accountable for all actions
- Integrity and responsibility
- Flexibility to meet scheduling demands of department
- Able to work unsupervised; willingness to take an initiative and ability to work as a team member/independently to perform job responsibilities and meet deadlines with accuracy and attention to detail
- Remain current with all organization policies, procedures, and systems
- Demonstrated competency of position responsibilities and requirements within 90 days, as evaluated by Supervisor
- Maintain TABC/food handling license requirements
- Ability to read, write, and speak the English language
Compensation & Benefits
- Salary compensation
- Fresh meal during shift
- Individual Club Membership
- Pro Shop Discounts
If you can answer yes to most of the above qualities and experience, please reply to this advertisement with your resume or qualifications. We will contact you promptly for an interview.
Human Resources provided by O'Mally Management Group; for more information on our services visit us at OMG
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