Posted 5 days ago
Crossing Creeks Country Club // Field Marshall
AI Summary
The Field Marshall at Crossing Creeks Country Club supports daily golf course operations, including customer service, tee-time scheduling, member registration, merchandise and F&B sales, tournament assistance, and grounds upkeep.
About this role
Cross Creeks County Club (CCCC) offers a fun and positive atmosphere where our members and guests can enjoy golf, racquet sports, or go for a swim. CCCC is located in Longview, TX and will be expanding recreational activities throughout the summer. Find us on Facebook and check out our progress!
Cross Creeks Country Club (CCCC) has an immediate need for a Field Marshall. This will be a full-time non-exempt position, with a schedule ranging from 11:00 AM to sundown.
The Field Marshall at Crossing Creeks Country Club is responsible for assisting in daily operations including answering phones, addressing customer inquiries, scheduling tee times, registering golf members and guests, the sale of merchandise, food and beverages, assisting in tournaments/clinics, and maintaining cleanliness of the grounds and courts. The Field Marshall will strive to provide the highest level of professionalism and customer service for our members and guests on the course.
We are looking for active individuals with energetic attitudes - those that like to smile, are jovial with members, and that will always put members first. If you are looking for a rewarding position while fostering relationships, apply today!
Duties & Responsibilities for Field Marshall
Under the direction of the General Manager, the Field Marshall at Crossing Creeks Country Club will be responsible for, but not limited to:
- Maintaining a high level of top-notch customer service and professionalism to a wide range of diverse customers
- Ensuring and and enforcing all players are registered members and guests
- Cleaning and maintaining Hole #15 bathrooms
- Cleaning and maintaining all outdoor areas to ensure a trash-free, liter-free club/course
- Picking up and washing range balls as needed
- Coordinating members needs and generally assisting members as requested
- Reporting any issues/problems to Club Supervisor immediately - follow chain of command
- Showing leadership and direction with co-workers and other staff members
- Reporting any issues/problems to the Club Supervisor immediately – follow chain of command
- Showing leadership and direction with co-workers and other staff members
- Communicating appropriately with members, guests and co-workers
- Greeting all members and guests as they enter the courts in a warm and welcoming manner
- Adhering to and ensuring compliance with Crossing Creeks Country Club policies, procedures and customer service standards
- Participating in maintaining a safe, clean and organized environment
- Covering Cart Staff and Field Marshall duties as needed
- Other duties as assigned
Physical Demands
- Requires full range of body motion
- Standing and maneuvering independently and safely around work area
- Standing and walking for extensive periods of time
- Eye-hand coordination
- Pushing and pulling
- Climbing (ascending and descending)
- Bending / Stooping
- Using arm, leg and back muscles for extended periods
- Occasionally lifts and carries items weighing greater than 50 pounds
- Requires corrected vision and hearing to within normal range
- Potential for cuts and bruises
Requirements
- Displays a positive attitude and passion for Crossing Creeks Country Club
- Customer service experience
- Critical thinking skills; ability to work autonomously and make efficient use of time and resources
- Excellent communication skills, both verbal and non-verbal, that offers highest level of compassion to all members, guests, and staff; ability to communicate in a non-aggressive manner under pressure
- Strong interpersonal skills, impeccable organizational skills and time management skills
- Meeting performance expectations and holding oneself accountable for all actions
- Integrity and responsibility
- Flexibility to meet scheduling demands of department
- Able to work unsupervised; willingness to take an initiative and ability to work as a team member/independently to perform job responsibilities and meet deadlines with accuracy and attention to detail
- Remain current with all organization policies, procedures, and systems
- Demonstrated competency of position responsibilities and requirements within 90 days, as evaluated by Supervisor
- Maintain TABC/food handling license requirements
- Ability to read, write, and speak the English language
Compensation & Benefits
- Starting Pay: $13
- Fresh meal during shift
- Individual Club Membership
- Pro Shop Discounts
If you can answer yes to most of the above qualities and experience, please reply to this advertisement with your resume or qualifications. We will contact you promptly for an interview.
Human Resources provided by O'Mally Management Group; for more information on our services visit us at OMG
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