CSR Production Specialist

CSR Products Specialist

Job Description:

The CSR/Products specialist works with the sales staff to assist with outsourcing, staging, and ordering. They answer phones, handle customer follow up, and prepare products for delivery. They research pricing options and aid in creating core product selections. The CSR Product Specialist does exit surveys, and schedules deliveries. They may need to do product pick up and delivery.

Responsibilities:

• Work with managers and employees
• Research products for outsourcing
• Answer phone on the first ring
• Prepare products in a presentable manner for customer
• Schedule deliveries with customers
• Conduct exit surveys
• Follow up with customers after delivery

Requirements:

• Computer skills

• Telephone skills
• Excellent Listener
• Positive mindset
• Quick Learner
• Research minded
• Detail oriented
• Good with numbers
• Sales focus
• Handles deadlines well
• Creative
• Organized
• Works well with others

About Us:

We are a full service marketing company, creating true success for our clients. We specialize in printing services, vehicle wraps, laser engraving, graphic design, trade-shows/events, fabrication, custom apparel, and logistics. We offer our employees an opportunity to grow within the company and to work with multi-billion dollar brands.