Posted 8 days ago
Custom Orders Representative
AI Summary
Handles custom print and drop-ship orders as a liaison between customers and vendors, processing inquiries, monitoring order timelines, and reviewing artwork to ensure production readiness.
About this role
Custom Orders Representative
Kenosha Branch
12355 Uline Way, Kenosha, WI 53144
Fast, friendly and customer-focused. As a Uline Custom Orders Representative, you’ll support custom and drop ship orders, serving as liaison between our vendors and customers to deliver an exceptional experience our customers love!
Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.
Position Responsibilities
Guide and process customer inquiries regarding custom print and drop ship orders in a collaborative call center using world-class technology.
Act as liaison between customers and vendors via phone and email, monitoring orders to ensure timely production and delivery to our customers.
Be a product expert to understand customers' needs and provide effective solutions and exceptional customer service.
Review and edit customer artwork for their custom orders to ensure it is production ready.
Minimum Requirements
High school diploma or equivalent. Bachelor's degree preferred.
2+ years of relevant customer service experience.
Experience with Adobe Illustrator and Photoshop preferred.
Benefits
Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
Multiple bonus programs.
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.
Employee Perks
Café featuring affordable daily meal options from local restaurants.
On-site fitness center and beautifully maintained walking paths.
Best-in-class, clean, modern facilities.
About Uline
Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.
Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.
EEO/AA Employer/Vet/Disabled
#LI-CB2
#CORP
(#IN-PPCS)
#ZR-ALLCORP
Our employees make the difference and we are committed to offering exceptional benefits and perks!Explore Uline.jobs to learn more!
Skills
Explore related jobs
More jobs at Uline, Inc.
- Senior International Trade Compliance SpecialistPleasant Prairie, WI
- Customer Service Representative - Bilingual (French)Milton, Ontario
- Order PickerKenosha, WI
- Customer Service Team LeadKenosha, WI
- Sales Account RepresentativeKansas City, KS
- Accounts Receivable Specialist - Bilingual (French)Milton, Ontario
Similar Adobe Illustrator jobs
Jobs in Kenosha
- Domino's Delivery Driver $17-$25/Hr (02003) - 8115 Sheridan RdDomino's · Kenosha, WI
- Domino's Delivery Driver $17-$25/Hr (02105) - 7519 60th AveDomino's · Kenosha, WI
- Pizza Maker Starting Up to $12/Hr (09700) 2701 18th StDomino's · Kenosha, WI
- Pizza Maker Starting Up to $12/Hr (02003) 8115 Sheridan RdDomino's · Kenosha, WI
- Customer Support SpecialistUline, Inc. · Kenosha, Wisconsin
- Customer Service Representative - OvernightsUline, Inc. · Kenosha, Wisconsin
Browse these categories
Market data for this role
All reports →- SeriesRole reportsOne role family at a time: how many openings, what changed this week, who is hiring, what it pays.
- SeriesSalary reportsWhat employers publish in job postings, by level and workplace. Not self-reported pay.
- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.