Posted 3 months ago
Customer Care Officers (CCO)
AI Summary
Customer Care Officers handle customer inquiries, process banking requests such as signature confirmations and internet banking services, and refer issues beyond their limit to appropriate authorities.
About this role
Customer Care Officers (CCO)
Our client a first generation Nigerian bank seeks to recruit highly intelligent, young, well articulated and dynamic professionals with integrity for the following positions nationwide.
Attend to customers enquires promptly and efficiently.
Issue banker’s signature confirmation and references letter as required.
Refer customers request beyond his/her limit to appropriate authority.
Process internet baking services and e-product request.
Good customer service skills
Good problem solving skills.
Good documentation and record keeping
Good reading and listening skills.
Qualifications
HND graduate only (minimum Lower credit)
Age: Not more than 28 years.
Experience in the banking industry will be an added advantage.
Additional Information
Skills
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- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.