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Posted Today
Customer Care Representative- ALB
TiraneRemoteFull-time
AI Summary
Handles customer service and back-office tasks for a global customer management company, working remotely from Albania.
About this role
Overview
TELEPERFORMANCE ALBANIA part of the largest Corporate, world leader in customer management,present in 91 countries around the world, with offices in Tirana and Durres,is looking for motivated candidates for Customer service and back office with:
Qualifications
Possibility to work from HOME from all over Albania "Live Locally and Work Globally" (it is necessary to have a dedicated space and an internet connection).
Responsibilities
- Knowledge of spoken and written English
- Excellent communication and soft skills
- Customer service attitude
- Result orientation
- Motivation at work
- Flexibility
- Decision-making
- Must demonstrate ability to learn and apply new information
- Typing 25 words / minute
- Knowledge of MS Office
- Ability to browse the Internet
- Previous experience in the call center industry is preferred.
Skills
Call Center OperationsEnglishInternet BrowsingMicrosoft OfficeTyping 25 Wpm
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Market data for this role
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- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.