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Customer Care Representative- ALB

TiraneRemoteFull-time

AI Summary

Handles customer service and back-office tasks for a global customer management company, working remotely from Albania.

About this role

Overview

TELEPERFORMANCE ALBANIA part of the largest Corporate, world leader in customer management,present in 91 countries around the world, with offices in Tirana and Durres,is looking for motivated candidates for Customer service and back office with:

Qualifications

Possibility to work from HOME from all over Albania "Live Locally and Work Globally" (it is necessary to have a dedicated space and an internet connection).

Responsibilities

  • Knowledge of spoken and written English
  • Excellent communication and soft skills
  • Customer service attitude
  • Result orientation
  • Motivation at work
  • Flexibility
  • Decision-making
  • Must demonstrate ability to learn and apply new information
  • Typing 25 words / minute
  • Knowledge of MS Office
  • Ability to browse the Internet
  • Previous experience in the call center industry is preferred.

Skills

Call Center OperationsEnglishInternet BrowsingMicrosoft OfficeTyping 25 Wpm

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