Customer Care Representative

Customer Care Representative

HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!

Responsible for answering inbound customer, payer, and attorney calls related to patient accounting questions for hospitals. Calls are primarily related to accounts with government and non-government insurance however may also be for self-pay and uninsured. The work environment is within a fast-paced call center with a requirement to be talking on the phones 70% or more of the work day.

Qualifications

- High School Diploma, or GED

- 1-2 years’ experience in an inbound call center / CSR environment

- Exceptional Customer Service skills (Must be a good listener / communicator)

- Experience with an auto-dialer

- Ability to type at least 35 WPM

Additional Information

Length- Temp to PERM

Wage- up to $16HR depending on experience and interview

Shift- Monday- Friday 8:30am- 5pm