Customer Credit Control Specialist

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In This Role, You Will

As a Customer Credit Control team is looking for a colleague who will be responsible for managing customer receivables, monitoring collection processes, assessing credit risks and ensuring the effective execution of credit control processes.

This role will work closely with customers, Sales teams, Finance functions, banks and international teams, contributing to the effective management of the company’s financial risks.

Key Responsibilities

• Monitor customer current accounts, outstanding balances and receivables.

• Manage the collection process for overdue receivables and monitor customers’ payment performance.

• Assess requests for credit, payment terms and credit limit revisions, and manage customer credit limits.

• Analyse customer credit risks and prepare relevant reports.

• Monitor and manage processes related to cheques, promissory notes, letters of guarantee and Direct Debit System (DBS).

• Prepare and analyse ageing, overdue and collection reports, and ensure that the necessary actions are taken.

• Review financial data and support credit assessment processes.

• Coordinate with Sales, Finance, Accounting, Treasury and Legal teams, as well as banks and customers.

• Communicate in English with international teams and overseas customers.

• Contribute to the continuous improvement and development of Credit Control processes.

What We’re Looking For

• University degree in Economics, Business Administration, Finance, Accounting, Public Finance or a related field.

• 2–4 years of experience, preferably in Credit Control, Collections, Accounts Receivable, Credit Analysis or Finance.

• Good knowledge of receivables management, collection processes and credit risk analysis.

• Ability to analyse financial statements and key financial indicators.

• Proficiency in MS Excel; experience with ERP systems is preferred.

• Good command of English.

• Strong analytical and problem-solving skills.

• Results-oriented, highly organised, with strong follow-up skills and a strong sense of responsibility.

• Excellent communication, coordination and teamwork skills.

• Previous experience in external audit is preferred.

• Knowledge of Credit Risk and Bad Debt processes is preferred.

Working at DFDS
Join the movement and grow with us.

While you’re with us, we want you to develop. At DFDS, we believe that development happens first and foremost through activities in the workplace. We will also offer training courses that can support you in your role, if needed.

Are we a match? Then what are you waiting for? Apply Now.

If you think your personality, skills, experience, and desire match this role, we’d love to hear from you. Please send us your CV as soon as possible, as we’re keen to meet potential candidates on an ongoing basis.

We look forward to hearing from you.