Posted 3 months ago
Customer Engineer/ Desktop Support Engineer- Northbrook,IL
Northbrook, IL, United StatesRemoteFull-time
AI Summary
Third-person: Handles desktop support and end-user assistance, including building new computers, virus remediation, imaging, break/fix, refreshes, and periodic IT walk-up counter support.
About this role
Customer Engineer/ Desktop Support Engineer- Northbrook,IL
TekWissen is a global management consulting, technological service and outsourcing company delivering technology-driven business solutions to meet the strategically driven objectives for our numerous clients.
Greeting!
My name is Priyanka Das and I'm a Technical Recruiter at TekWissen LLC, a global staffing and IT consulting company. We are constantly on the lookout for professionals to fulfill the staffing needs of our clients, and we currently have a job openings that may interest you. Below is a summary of the position.
Position: Customer Engineer/ Desktop Support Engineer
Location: Northbrook, IL
Duration: Initial 3 months contract and then Full Time Permanent
Job Description:
Skillset I am looking for:
Certifications: A+
Strong people skills as interaction with end users happens every day.
Can work with a team, and possibly has team lead experience
Experienced with Lenovo and Dell computers
Experience or familiarity with Apple iPhones/iPads / Microsoft Surface Pro’s 2 and 3’s mostly
Experience with active Directory, SCCM and group policy parameters and usage
Experience with executive support
Daily operations would consist of:
New Hire Computer Builds (imaging hard drives)
Virus remediation: if re-image is required, data transfer will need to be done also.
Desktop break and Fix/Software support (will Train)
Computer Refresh of old lease equipment to new.
Periodic support of the IT Service walk-up counter
Qualifications
Certifications: A+ must
Additional Information
Thanks and regards
Direct: 734-550-4449
Email: venkat@tekwissen dot com
Skills
A+Active DirectoryApple IPadApple IPhoneDellGroup PolicyLenovoMicrosoft Surface Pro 2Microsoft Surface Pro 3SCCM
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- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.