Customer Experience Lead

Responsibilities

The Associate Manager reports directly to the Store Manager and will rotate between three positions (Customer Experience Manager, Operations Manager, and Sales and Service Manager). The Associate Manager will partner with the Store Manager in driving a memorable customer experience through leadership, communication, integrity and passion for the brand. He/she will directly manage associates. He/she provides associates ongoing training. He/she also develops associates and provides positive and constructive feedback, as well as appropriate coaching and counseling. This person will motivate and inspire associates. The Associate Manager will also play a Sales Leader role and proactively engage with customers to exceed their needs and work to generate revenue by driving a sales culture.

Qualifications

High School diploma or equivalent, Bachelor's degree preferred

Additional Information

Pay, Benefits and Work Schedule:

Office Depot and OfficeMax offer competitive salaries, excellent benefits packages, which includes a 401(k) and more, best-In-class office products & services, as well as comprehensive development programs. We are an innovative, high-performance company.

Working in our stores provides you with unlimited possibilities to start or expand your career.

For immediate consideration for this exciting position, please apply on our Careers Website.

http://www.officedepotmaxmerger.com/careers.shtml

Equal Employment Opportunity:

Office Depot Inc. is committed to providing equal employment opportunities in all employment practices, without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, veteran's status, disability, sexual orientation or any other characteristic protected by law.

Customer Experience Lead

About this role