Customer Onboarding Engineer Intern | Brazil

Welcome to Infraspeak.

Our mission is simple: to transform facilities management with a collaborative platform that unifies every part of FM operations into one cohesive system — enabling every stakeholder to Work as One.

We go beyond traditional tools, eliminating fragmented systems in complex operations. Our platform ensures end-to-end collaboration across FM teams, processes and assets — with no silos, blind spots or overload.

Born in Porto, Portugal, we’re now a global company serving customers in 30+ countries and backed by top investors. But we’re just getting started.

- We believe in ownership, collaboration, and meritocracy.

- We believe that only great teams build great products — and that includes our customers.

- We believe happiness is in the journey, not just the destination.

Above all, we are guided by our purpose: to Be a Source of a Good Life — for our customers, our team, and the broader community.

We are looking for an intern for our Customer Success Team, to work as a Customer Onboarding Engineer with our amazing LatAm team in our office in Florianópolis, Brazil.

What will you do?

• Administrative tasks (equipment manuals, documentation development, among others)

• Relationship and onboarding of new clients to the Infraspeak platform

• Support work for Customer Success colleagues

• Keep learning: constantly acquire new skills and don’t be afraid of trying something new.

Who are we looking for

• Academic background in Engineer areas: Mechanical, Electrical, and others

• Great knowledge of English

• Use Excel like a ninja 🥷🏽

• Passion for teaching, and a positive attitude toward issues and challenges

• Energy and enthusiasm for working with clients

• Hard work ethic and self-starter mentality

• Availability to regularly travels

• Be a team member.
  

What do we offer?

• An internship that will allow you to contact first hand with a fast-growing company
  

• A startup environment, where you will see the company (and yourself) grow beyond a dozen people to a worldwide reference in the field (some people call it ambition, we call it focus) 🌎
  

• A balanced work environment where you will have autonomy, responsibility, ownership, and freedom to make mistakes and to learn from them
  

• Regular events to promote knowledge sharing and team engagement.