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Customer Service Advisor

Accrington, United KingdomRemote

AI Summary

Customer Service Advisors handle inbound and outbound calls regarding delivery issues, take payments, track deliveries, answer general queries, make referrals, and close fault cases.

About this role

Customer Service Advisor

We are currently recruiting for Customer Service Advisors for our client in Huncoat, Accrington.

These are full time positions working 9am - 5pm Monday to Friday and they are temporary for around 2-4 weeks, with an immediate start available.

Duties will include both inbound and outbound calls to discuss delivery issues with customers, take payments, track deliveries and dealing with any general queries, making referrals and closing fault cases and responding to queries.

You will ideally have some call handling/contact centre experience.

For more information on these roles please forward your full CV and our team will contact you to discuss in more detail.

Skills

Call HandlingContact Centre

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