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Decathlon Hong Kong logo

Posted 12 months ago

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Customer Service Assistant - Part-time (Tseung Kwan O Store)

Hong KongOn-sitePart-time

AI Summary

A Customer Service Assistant at Decathlon Hong Kong supports users at the checkout and service desk, greeting customers, processing payments and returns, preparing Click & Collect and online orders, and assisting with exchanges.

About this role

Your Purpose

As a **Customer Service Assistant , you will support our users in the ** checkout and service desk area — ensuring a fast, smooth, and helpful experience every time.

What You’ll Be Doing

  • Greet users and assist with purchases
  • Process payments, returns, and answer simple queries
  • Prepare Click & Collect and online orders
  • Help with product exchanges and size suggestions
  • Support your team during busy weekends and holidays

Requirements

Who You Are

  • Enjoy helping people and solving everyday problems
  • Responsible, polite, and detail-focused
  • Able to work **at least 2 shifts per week **, including one weekend
  • No prior experience required — training will be provided
  • Experience in customer service or retail can be helpful but not required
  • Basic knowledge of sports products or involvement in sports activities is welcomed
  • Any sports certifications or training (e.g., coaching, fitness instruction) are a positive addition

Benefits

Why Join Us?

  • Flexible working hours
  • Sport allowance and staff discount
  • Energetic team and meaningful work
  • A place to grow and build confidence

Join the Sport Service Team

If you like people and like sport — this is for you!

Apply now and be part of something active.

Skills

Click & CollectPOs

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