Posted 3 months ago
Customer service
Mankato, MN, United StatesRemoteFull-time
AI Summary
Handles customer service calls, manages escalations, and supports help desk functions for a recruiting and staff augmentation company.
About this role
Customer service
Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job.
Qualifications
2 years
Call center
customer service
Escalations
help desk
Additional Information
$15/hr
CTH
Skills
Call CenterCustomer ServiceEscalationsHelp Desk
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Market data for customer support roles
All reports →- SeriesRole reportsOne role family at a time: how many openings, what changed this week, who is hiring, what it pays.
- SeriesSalary reportsWhat employers publish in job postings, by level and workplace. Not self-reported pay.
- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.