Posted 3 months ago
Customer Service
AI Summary
A contractor will provide customer service via phone, email, and mail, manage database records, draft status reports, and handle proactive communication with clients.
About this role
Customer Service
Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job.
prior call center experience and proficient in Microsoft Office, Word and Excel and have data entry experience.
Additional
duties may include proactive communication with customers and client
via telephone, e-mail, or regular mail; managing database records;
drafting status reports on customer service issue.
Qualifications
from 10 am to 7 pm Monday through Thursday and Saturday from 6 am to 3 pm
prior call center experience and proficient in Microsoft Office, Word and Excel and have data entry experience.
Additional Information
$14/hr
12 months+
Skills
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Market data for customer support roles
All reports →- SeriesRole reportsOne role family at a time: how many openings, what changed this week, who is hiring, what it pays.
- SeriesSalary reportsWhat employers publish in job postings, by level and workplace. Not self-reported pay.
- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.