Customer Service Executive (Mandarin Speaking)

Customer Service Executive (Mandarin Speaking)

Infinity Logistics & Transport is a logistics provider offering innovative and cost effective logistics solutions globally for different industries with strong presence in Southeast Asia and business coverage over 15 countries.

Established in early 2003 by founder Chan Kong Yew and Ethan Kwan, the company now provide 4 main servcices including (i) Flexitank Solution and Related Services, (ii) Integrated Freight Forwarding Services, (iii) Railroad Transportation services and (iv) Logistics Centre and related services.The founder’s leadership in implementing the vision, as well as empowering staff and good management skills has advanced the company from a humble beginning to where it is today.

Infinity is ranked top fifth player in the Flexitank Solution and related services market in the world in terms of the flexitank produced. We are also the largest landbridge services provider between Malaysia and Thailand. In addition, we are the fourth largest player as a NVOCC in the busiest port in Malaysia, namely Port Klang. On top of it,  we are also one of the largest 20′ high cube containers operator in Southeast Asia.

With an excellent track record and the future in mind, they are determine to continue to expand their range of services, investing prudently and tapping into a whole new spectrum of market.

• Responsible for both import & export documentations including liaising with external parties i.e. agents, customers, vendors, shipping lines, freight forwarding, hauliers etc.
• Coordinate both import & export schedule and stock with internal parties i.e. Sales, Warehouse and Production staff
• Coordinate local sales i.e fitting schedule with Warehouse and Operations Staff
• Ensure compliance to ISO9001 & FSSC procedures
• Update monthly sales report
• Update & follow up on flexitank NSER reports and claims

Qualifications

• Minimum Diploma or Degree holder in related industry

Additional Information

• Minimum 2 years experience in Shipping or Logistics Industry.
• Pleasant personality with good command of both oral & written English and Mandarin
• Computer literate and good communication skill