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Customer Service Hospitality – Reservations

New YorkRemote

AI Summary

Assists clients with booking and managing hotel reservations, providing customer service and accurate information on hotel options, amenities, pricing, and availability.

About this role

About the Role:
Join our team and assist clients with booking and managing hotel reservations. You’ll provide excellent customer service, offer detailed information on hotel options, and ensure a smooth reservation process—all from your home office.

Key Responsibilities:

  • Assist clients in selecting and booking hotels
  • Share accurate details on amenities, pricing, and availability
  • Manage and update reservation details
  • Communicate promptly and professionally via phone, email, or messaging
  • Qualifications:

  • Strong communication and customer service skills
  • Professional, detail-oriented, and self-motivated
  • Basic computer skills and reliable internet connection
  • Hospitality or customer service experience is a plus
  • What We Offer:

  • Flexible remote schedule
  • Full training and booking system access
  • Supportive team environment
  • Income-earning possibilities based on performance
  • Travel discounts and perks
  • Skills

    Booking SystemComputer SkillsCustomer ServiceEmailHotel ReservationsPhone CommunicationReliable Internet

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