Posted 3 months ago
Customer Service Officer
LagosOn-siteFull-time
AI Summary
A Customer Service Officer prepares and distributes correspondence, answers inquiries, and handles calls and meetings for a business support services firm serving top Nigerian brands.
About this role
Customer Service Officer
We are a business support services firm with a proven track record. With over 12 years providing critical business support to new and established businesses, the firm has deep, specialized support service skills. Our clientele are some of the top performing brands in Nigeria.
- prepare ,manage & distribute correspondence, reports and documents
- Make and receive internal and external calls
- Type documents and distribute minutes of meetings.
- Make report on minutes of meetings
- communicate verbally and in writing to answer inquiries and provide information
- liaison with internal and external contacts
- receive, sort and distribute incoming mail
- Any other task as assigned by Supervisor
Qualifications
Required Qualification: OND or HND (Minimum of Upper Credit) in related discipline
Additional Information
Skills
Call HandlingDocument PreparationLiaisonMail DistributionMinutes Of MeetingsOffice CorrespondenceVerbal CommunicationWritten Communication
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