Customer Service Planner German

Customer service planner German

Transport, network, logistics, supply chain, planning, customer service A- level student considered.

Our client needs passionate, forward thinking people to join them on their mission to be the most technically advanced logistics organisation in Europe. Their vision is to radically reduce transport cost, provide service excellence and a platform for sustainable continuous improvement

As a Customer Service / Planner they can offer you?

• Ambitious career plans

• A personalised development plan focused on your success

• Regular promotion for those who deliver their objectives consistently

• The opportunity to join a business experiencing year on year growth

Why? Because they want to change the Transport industry. In order to do that, they've got to be the first choice for any Logistics professional to work with.

Key tasks undertaken in this role include:

Must be able to speak French

• Optimised Transport planning

• Improving Vehicle flow throughout their Network

• Working closely with the development team on the implementation of IS systems

• Driving system improvement

• Focus on Carrier Network adherence and improvement

• Accountability and Ownership of cost based KPIs

• Daily performance reviews

• Forecasting transport requirements and sourcing vehicles

• Carrier availability management

• Maintaining Reference Data

You’ll be the one for this role if you are:

• Quick-witted

• Intelligent

• Confident

• Hard working

• Customer-service focused

• Empathetic

• Committed, determined, resilient

• Pro-active and driven

• Results and performance focused

• Excellent at communicating with lots of different levels and types of people

• IT literate - our systems are the heart of our business!

• • Have a degree level education or Equivalent
  • Language skills would be beneficial