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Posted 3 months ago

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Customer Service Professional

Thane, MH, IndiaRemoteFull-time

AI Summary

A customer service professional answers inquiries, opens and updates customer accounts, and resolves issues across education, travel, shopping, finance, and wellness sectors.

About this role

Customer Service Professional

We are looking for freshers for multiple companies including Education & career, Travel & shopping, Finance & Investment, Health & wellness,etc


An Academy that teaches it all.

  • Attracts potential customers by answering product and service questions; suggesting information about other products and services.
  • Opens customer accounts by recording account information.
  • Maintains customer records by updating account information.
  • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

Qualifications

  • Effective communication skills
  • Integrity and confidentiality
  • Excel in Ms-office

Additional Information

All your information will be kept confidential according to EEO guidelines.

Skills

ConfidentialityCustomer ServiceEEO ComplianceMicrosoft ExcelMicrosoft Word

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