
Posted 1 month ago
Customer Service / Receptionist
AI Summary
Serves as the first point of contact for clients, providing exceptional customer service, handling inquiries, and supporting daily front-desk and administrative operations in a fast-paced insurance environment.
About this role
We are currently seeking a motivated and professional Customer Service / Receptionist to join a reputable insurance company located in the Westchester area of Miami.
š Position Overview:
The ideal candidate will serve as the first point of contact for clients, providing exceptional customer service, handling inquiries, and supporting daily office operations in a fast-paced insurance environment.
š Schedule:
Monday to Friday: 9:00 AM ā 6:00 PM (1-hour lunch break)
One Saturday per month: 10:00 AM ā 2:00 PM
š° Compensation:
$17 per hour
š Location:
Westchester, Miami ā Insurance Office Setting
Tasks
š§¾ Key Responsibilities:
Greet and assist clients in a professional manner
Handle incoming calls, emails, and general inquiries
Provide accurate information regarding insurance services
Support administrative and front desk operations
Maintain organized client records and documentation
Deliver high-quality customer service in both English and Spanish
Requirements
ā Requirements:
Bilingual: English and Spanish (required)
Previous experience in customer service or front desk roles
Strong communication and interpersonal skills
Professional and reliable attitude
Ability to multitask in an office environment
Benefits
Health Insurance
Skills
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