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Posted 2 months ago

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Customer Service Rep(01569) - 801 COLLINS DRIVE

Festus, MO, United StatesRemoteFull-time

AI Summary

A Customer Service Representative answers calls, takes orders, processes payments, supports food preparation, and maintains a clean, organized workspace to ensure excellent customer experiences.

About this role

Customer Service Rep(01569) - 801 COLLINS DRIVE

Domino's Pizza in Festus, United States is seeking a friendly and professional Customer Service Representative to join our team at 801 Collins Drive. As a key member of our customer-facing staff, you'll play a crucial role in ensuring our customers have a great experience with every interaction.

  • Answer incoming phone calls and take customer orders accurately and efficiently
  • Provide exceptional customer service, addressing inquiries and resolving issues promptly
  • Process cash and credit card transactions
  • Assist in pizza preparation and other food-related tasks as needed
  • Maintain a clean and organized work environment
  • Collaborate with team members to ensure smooth operations during busy periods
  • Handle multiple tasks simultaneously in a fast-paced environment
  • Lift up to 25 lbs. when necessary
  • Adhere to company policies and food safety regulations

Qualifications

  • Strong communication skills with a friendly and professional demeanor
  • Ability to follow directions and pay attention to detail
  • Flexibility to work weekends, holidays, and various shifts as needed
  • Positive attitude and an easy smile
  • Basic computer literacy for operating point-of-sale systems
  • Excellent multitasking abilities
  • Team-oriented mindset with a willingness to support colleagues
  • Customer-focused approach to problem-solving
  • Physical ability to stand for extended periods and lift up to 25 lbs.
  • High school diploma or equivalent (preferred)
  • Previous customer service experience is a plus, but not required

Additional Information

All your information will be kept confidential according to EEO guidelines.

Skills

Cash HandlingCredit Card ProcessingPoint Of Sale SystemsPOS Operation

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