
Posted 1 day ago
Customer Service Representative
TylerOn-siteFull-time
AI Summary
Handles high-volume inbound and outbound calls to assist customers with account inquiries, issue resolution, and loan applications while maintaining accurate records.
About this role
About Us
Atlas Credit is a family-owned financial company that has been helping customers since 1968, providing over $3 billion in financial assistance. We pride ourselves on strong community values, a supportive team environment, and delivering excellent customer service.
What You’ll Do
- Provide excellent customer serviceover the phone
- Handle a high volume ofincoming and outgoing calls
- Assist customers with questions, account information, and issue resolution
- Follow up with customers regarding accounts and past-due balances
- Process loan applications and perform data entry
- Maintain accurate customer records and documentation
- Build strong customer relationships through professional communication
What We’re Looking For
- Customer service experience preferred (1+ year)
- Strongphone communication skillsand confidence speaking with customers
- Ability to multitask in a fast-paced environment
- Strong problem-solving and active listening skills
- Basic computer and data entry skills
- Bilingual (English required, Spanish preferred)
Schedule
- 8-hour day shifts
- Monday–Saturday (one weekday off)
- Saturday availability required
Benefits
- Competitive pay
- Health, dental, and vision insurance
- Paid vacation & sick time
- 401(k) with company match
- Paid holidays
- Bonus opportunities
- Career growth and advancement
Why Join Atlas Credit?
Join a company that values its employees and provides a supportive environment where you can grow your career while helping customers every day.
👉 Apply today to join our team!
#ZR
Skills
Active ListeningBilingual English SpanishCustomer Service SystemsData EntryDocumentationLoan Application ProcessingMultitaskingProblem-solving
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