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Applied Underwriters

Posted 1 month ago

Open

Customer Service Representative

OmahaOn-site

AI Summary

United Risk is a global property and casualty insurance underwriting and distribution platform with deep worldwide technical resources, large underwriting capacity, and an entrepreneurial spirit.

About this role

United Risk is a global property and casualty insurance underwriting and distribution platform with deep worldwide technical resources, large underwriting capacity, and an entrepreneurial spirit. A performance outlier for over three decades, United Risk is a magnet for top-tier talent and has become the global choice of top quartile insurance entrepreneurs.

We are seeking a detail‑oriented Customer Service Representative (CSR) to support our multi-line MGA operations. This role focuses on policy servicing and client support. The ideal candidate is organized, customer‑focused, and comfortable working across multiple insurance lines in a fast‑paced environment.

Requirements:

  • Associate’s degree in business or equivalent experience.
  • Strong customer service or administrative support experience in any industry (call center, financial services, retail leadership, hospitality, office administration, etc.).
  • Expectations:

  • This position is fully in‑office, five days per week. Remote or hybrid work is not available.
  • This role follows a structured daily schedule. Each schedule includes a one-hour unpaid lunch and requires 8 hours of work per day. Once selected, start and end times are consistent and not flexible day-to-day. Employees work one of the following fixed schedules:
  • 8:00 AM – 5:00 PM
  • 8:30 AM – 5:30 PM
  • 9:00 AM – 6:00 PM
  • Consistent attendance and punctuality—especially during the first 30 days—are essential requirements of this role.
  • Our Benefits Include:

  • 100% employer-paid medical, dental, and vision insurance for employees.
  • 401(k) plan with 100% immediate vesting and a 4% company match.
  • Paid time off (PTO) and paid holidays.
  • Life, disability, critical illness and accident insurance.
  • Employee Assistance Program (EAP).
  • Pre-tax Flexible Spending Accounts for health, dependent care, and commuter-related expenses.
  • Tuition reimbursement.
  • Fitness reimbursement and various additional quality-of-life benefits.
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