Customer Service Representative

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.

Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.

• This is a 24 x 7 365 operation and the position requires the individual to be flexible to do shift work, weekends and holidays.
• The Customer Service Representative takes incoming calls from Warehouse customers to deliver goods from warehouse inventory.
• The Customer Service Representative of is a customer minded, service oriented, detailed person, able to multi-task and make decisions that help serve our customer's goals.
• This is a 24 x 7 operation and the position requires the individual to be flexible to do shift work, weekends and holidays.
• Requirements include; High quality customer service skills, Detail oriented for our customer's success, Good computer skills (Windows, Microsoft Outlook)
• Good typing skills (minimum requirement of 25 wpm).

Qualifications

Candidate HAS To be flexible to work any shift within 24hours a day. Will need to have atleast 25-30 WPM typing speed and pass the Windows 7 test. Candidate has to be extremely professional in terms of appearance, grammar, calls etc…to serve the below clients.

Additional Information

To know more on this position or to schedule an interview please contact:

Vishwas Jaggi
973-475-7482