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Posted 21 days ago

Customer Service Representative

MarshfieldOn-siteFull-time

AI Summary

Serves as the front-line representative for banking customers, handling everyday banking transactions, opening new accounts and assisting with consumer lending needs. The role grows into broader banking knowledge over time.

About this role

Here’s your opportunity to join the Forward Family of Providers!

Forward Bank in Marshfield seeks an outgoing, service-oriented individual for a full time Customer Service Representative position. The Customer Service Representative is the front-line face of the company, providing exceptional service to our banking customers and assisting them with various financial transactions.

This position will begin their banking career providing high level service for banking transactions. The successful candidate will be able to grow with our organization and further develop their banking knowledge and expertise, opening new accounts and assisting customers with consumer lending needs.

Qualifications:

  • Positive attitude with superior customer service and communication skills
  • Strong attention to detail and accuracy in cash-handling
  • Good computer skills, specifically with Microsoft Word and Excel software applications
  • Ability to manage multiple tasks in a fast-paced environment

Join our team and help us live our mission…To Move Our Communities FORWARD!

Skills

Account OpeningBanking TransactionsCash HandlingConsumer LendingCustomer ServiceExcelMicrosoft Word

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