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Posted 126 months ago

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Customer Service Representative

Oak Brook, IL, United StatesRemote

AI Summary

A customer service representative answers inbound clinical calls, handles policy questions, and performs data entry in a healthcare call center.

About this role

Customer Service Representative

HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!

Daily Responsibilities:

• Customer service representative in inbound clinical call center

• Answer an array of questions from policy members (ID cards, primary care physicians, specialists, etc.)

• Multi-task to perform data entry, research and document calls


Hours for this Position: Monday-Friday 8:30-5pm


Pay Rate: $10.00




Qualifications

Requirements:

• HS Diploma or GED

• 1+ years’ experience

Additional Information

If you are interested in applying to this position, please click "I'm Interested" or call Stephanie Zymowski at 407-478-0332 ext.220 for immediate consideration.



Skills

Call Center SoftwareData EntryElectronic Health RecordsHIPAAPhone SystemsWord Processing

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