Customer Service Representative

Description

Logistics One Warehousing is looking for a Warehouse Clerk with experience in distribution, warehousing, and shipping/receiving. This is a great opportunity to get involved with a company that has thrived in logistics, warehousing, and brokerage services for over 25yrs in the North East Region.

Responsibilities & Duties

• Understand and develop knowledge of customers, performance criteria, products and inventories. Work with Manager and Warehouse staff on inventory accuracy, customer communications, billing issues, scheduling of in-bound/out bound customers.
• Enter data regarding inventory shipments, orders, goods in/out, accurately into Warehouse system, Schedule deliveries/shipments, arrange for incoming and outgoing product and adjust inventory levels accordingly.
• Other job duties or project as assigned by management
• Shift: Overnights, 6pm-6am - 3 Day 4 Day work weeks

Requirements

• Experience: We are seeking a candidate with 1-2 yrs of Customer Service experience within a warehousing environment directly involved in working with warehouse staff and inventory.
• Skills required: Solid PC skills, data entry and good telephone etiquette, Good human relations skills as this position must relate to warehouse/material handling staff, customers and management.
• Requires the ability to handle several tasks at one time accurately and efficiently. This can be a fast-paced position; the Incumbent will maintain the customer database and dispatch system on a real-time basis, confirm appointments, follow-up on deliveries and billing issues, etc.