Customer Service Representative
AI Summary
A contract Customer Service Representative who processes transactions, prepares correspondence, and fulfills customer needs to ensure satisfaction under immediate supervision.
About this role
Customer Service Representative
At Metasys Technologies, we offer innovative staffing solutions and full life-cycle consultation to our clients and consultants.
For nearly two decades, we have been building relationships with some of the most successful Fortune 50 and Global 2000 companies along with many mid-market public and private companies, and are now a preferred supplier of contract, contract-to-hire, and direct hire consultants to them. With our unique staffing solutions, a commitment to diversity, and our expert leadership, we partner with you and achieve your goals.
Job Description:
- Processes transactions, prepares correspondence, and fulfils customer needs to ensure customer satisfaction.
- Requires a high school diploma or equivalent and 1-3 years of experience in the field or in customer service role is preferred. Relies on instructions and pre-established guidelines to perform the functions of the job. Work under immediate supervision reporting to an immediate supervisor.
- Call Center experience is preferred
Qualifications
Call Center experience, Customer Service experience
Additional Information
All your information will be kept confidential according to EEO guidelines.
Skills
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Market data for customer support roles
All reports →- SeriesRole reportsOne role family at a time: how many openings, what changed this week, who is hiring, what it pays.
- SeriesSalary reportsWhat employers publish in job postings, by level and workplace. Not self-reported pay.
- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.