Customer Service Representative
AI Summary
Customer Service Representative supporting, managing, and creating advertising campaigns for small to medium businesses, handling client communication and collaborating with internal teams.
About this role
Customer Service Representative
Through video production, design, websites, advertising, and social media, Platypus Media, Advertising & Design (established in 1993) has been successfully helping businesses in US and Canada brand, promote, and build their local and national image. We offer brand strategy and individualized products from concept to fulfillment. Based in Seattle, with an additional office in San Diego, our talented staff of motivated and creative people take pride in their work.
Platypus’ video creation, products, tools, sales and advertising solutions has placed them among a select group of media firms that can meet the complete needs of their clients from conception to sales.
Clients include Shurguard, Clearpoint Financial, ATT, ESPN, AAMCO and we have enjoyed an exclusive relationship with the Better Business Bureau to provide online products for their accredited businesses for over 20 years.
We believe in helping businesses build their online presence through getting to know them personally and by being their marketing agency whether they are big or small.
JOB DESCRIPTION: To support, manage, and create advertising campaigns for a vast array of small to medium businesses, with our internal team and sales staff as well as the clients directly.
JOB RESPONSIBILITIES:
• Management and support of 40+ projects
• Verbal and written communication with clients
• Work with team to create efficiencies in department
• Creation of video scripts and graphical online ads
COMPENSATION & BENEFITS: $13hr with benefits after 90 days
QUALIFICATIONS DESIRED: The ideal candidate will have an extensive customer service background, be team-oriented and computer savvy. Working knowledge of a Mac and basic Photoshop skills are a plus.
This is a full time position and we are looking for an individual who is looking for a stable and permanent opportunity.
QUALIFICATIONS: Associates Degree or at least 1 year of practical experience
LOCATION: Redmond, WA 98052
WORK TERM: Full Time
START DATE: Immediate
Additional Information
All your information will be kept confidential according to EEO guidelines.
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